AutoReply WA

1. Introduction

Welcome to AutoReply WA, an automated notification response utility built and maintained by Zeta Soft IT Consultants ("we", "our", or "us"). We value your trust and are fully committed to protecting your privacy and personal data. This Privacy Policy details how our mobile application handles user data, permissions, and device integration.

2. Core Permissions & Data Handling

AutoReply WA operates primarily locally on your Android device to inspect and automatically reply to messages. To provide this functionality, the app requires specific native system permissions:

• Notification Listener Service: In order to detect incoming chat messages and automatically post a reply, AutoReply WA requires Android's Notification Access permission. Our app listens exclusively to incoming message notifications from compatible apps (e.g., WhatsApp). It extracts the sender name and message content, checks it against your user-defined rules, and sends the automated reply.
• No Message Data Logging: We do not upload your chat message content or notification histories to any remote servers. The message matching and reply dispatch happen 100% locally on your physical device.

3. Cloud Sync & Google Accounts

We use Google Sign-In and Google Cloud Firestore to manage user accounts and sync custom reply configurations:

• User Profile Info: When you log in using Google Sign-In, we collect your basic profile information (email address, full name, and profile picture URL). This is used solely to create your account and represent your profile in the app's settings.
• Rule Synchronisation: If you are signed in, your user-configured reply rules (trigger text, response content, match types) are synced to Cloud Firestore. This allows you to securely restore your rules if you switch devices. The Firestore connection is encrypted via HTTPS and secured with role-based access rules preventing unauthorized access.
• Optional Login (Tester Bypass): You can use the app without logging in or using Cloud Sync. In this mode, all rules are stored exclusively on your device within local database storage.

4. Data Storage & Security

We employ standard technical and administrative safeguards to protect user configurations:

• Local Storage: Your rule triggers and local log histories are cached locally in protected Android SQLite database space. This data cannot be accessed by other applications.
• Exporting Logs: If you export activity logs as a CSV file, the file is temporarily generated in your local workspace and shared using the OS-native share sheets. We do not store or track exported logs.

5. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we immediately delete it from our servers.

6. Your Rights & Account Deletion

We respect your privacy and give you full control over your account and data. In compliance with the Google Play Account Deletion Policy, you can request the permanent deletion of your account and all associated data at any time.

How to Request Account & Data Deletion

• In-App Deletion (Immediate): You can delete your account directly inside the app. Open the app, go to the Settings screen, and tap the "Delete Account & Data" button. This will immediately wipe all your data from both your local device and our secure cloud backups.
• Email Request (Processed within 48 hours): If you cannot access the app, you can submit a deletion request by sending an email to [email protected]. Please send the request from the email address associated with your Google account.

What Data is Deleted

When you delete your account, the following information is permanently and irreversibly deleted:

• Personal Information: Google profile details (your email address, full name, and profile picture URL).
• Configurations & Rules: All custom auto-reply rules, trigger keywords, reply templates, match types, and delay times.
• Activity Logs: All reply history records and status logs stored on your device.

Data Retention & Keeps

• Data Retention: We do not retain any of your data after deletion. Once the account deletion is processed, all data is immediately purged from our active databases and servers.
• Regulatory Retention: We do not keep any data for analytics, advertising, or reporting purposes. We have no legal or regulatory requirements to retain any user data.

7. Contact Us

If you have any questions, feedback, or data privacy requests regarding this policy, please contact Zeta Soft IT Consultants at:

✉ [email protected]